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Daimler India Commercial Vehicles continues its planned approach by launching 3 Tractor-models and 1 Construction Mining model

Feb 03, 2014

  • Designed to ensure total customer care
  • State-of-the-art 3S facilities for modern trucks – Sales, Service & Spares
  • "Pro-Active" services to help customers 'Power Ahead'
  • Easy financing solutions, insurance and service contracts

Agra: Daimler India Commercial Vehicles Pvt. Ltd. (DICV), the Indian subsidiary of the world’s leading truck manufacturer Daimler AG, unveiled its state-of-the-art BharatBenz dealership in Agra today. 'Arvind Trucking' as the dealership is named will provide the customer a holistic trucking experience. Strategically located at NH-2, Tehsil – Etmadpur, Agra, Uttar Pradesh, the 3S facility is equipped with state-of-the-art service bays workshop and is spread over an area of 63000sq.ft. With highly trained manpower, sophisticated tools and advanced guided diagnostic systems, the facility will provide customers focused Sales consulting to ensure that BharatBenz customers receive all the attention under one roof


Mr. V. Sreeram, VP - Domestic Sales, Product Management & Network, said, "Our network expansion drive is strategic and gives us access to over 85% of the addressable truck market in the country. Our state-of-the-art dealership network is fully equipped with highly skilled manpower and service capabilities to fulfill the requirements of our customers. Having gained a solid traction in excess of over 10% market share in the markets where we have launched, we are quite confident of ensuring the success story in the new markets as well." "Our philosophy is to provide the customer with state-of-the-art after-sales service that ensures not just easy reach but pro-active service. Our dealerships, while providing focused sales consultancy will ensure that the customer's trucks are delivering maximum value to his business. Our goal is to ensure that our customers feel empowered by associating with BharatBenz," he added.

Speaking at the occasion, Mr. Mayank Bansal, Managing Director, Arvind Trucking, said, "We are extremely happy to be associated with BharatBenz. We trust that the high quality products and service modules will benefit the customers at large. Our team of qualified service-oriented professionals will bring best-in-class sales and service support to the customers and gain customer confidence on us and BharatBenz brand." Early this year, BharatBenz launched the tractor-trailer models and a construction mining model making itself a full-range player in the commercial vehicles segment above 9T segment. The company has already reached the Nr. 3 position in the heavy-duty segment. DICV recently laid the foundation stone for its new Bus plant in India at its Oragadam plant, near Chennai, with an earmarked investment of INR 425 crores.

At the dealerships, the customer can experience a host of primary and value-added services. On the sales front, the personnel have been trained to provide tailor-made solutions depending on the specific needs of each customer. Thus purchasing BharatBenz trucks from Arvind Trucking ensures that every customer is able to choose the trucks most appropriately suited to his business needs.

Customers will enjoy the benefits of a fully 'Pro-Active' service that ensures his trucks provide maximum productivity. On the After-sales front, the dealership has a 24x7 enabled workshop. It is manned by qualified & Daimler trained engineers/technicians and equipped with high productivity tools, advanced guided diagnostics & Mobile Service vans. The dealership will provide a host of value-added services viz., Cashless Zero-depreciation Insurance, Full Maintenance Contracts, Extended Warranty, 24x7 Roadside Assistance, Vehicle tracking systems, Driver Training and Express & On-site Service.

Customers will also enjoy easy financing solutions. The dealership will provide financing solutions ably supported by Daimler's own captive financing brand – BharatBenz Financial. Key financing partners like HDFC, IndusInd, Magma, SF, Chola, Shriram Transport, SREI Equipment Finance, L&T Finance, Reliance Capital, Axis Bank, Kotak, ICICI and major nationalized banks add substantial choice and offer easy financing options that customers can avail of.

This integrated approach will offer BharatBenz customers the combined benefit of Best-in-Class Products, Pro-Active after-sales service and easy financing under one roof, making ownership a powering experience.

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