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ProServ
Service That Looks Ahead For You
ProServ is designed to suit the specific needs of your business. Its speedy, effective, reliable, ensuring that you only need to manage your business & concentrate on expanding it, leaving everything else about the truck to us.
Network Reach
Network Reach
To ensure that all our services and facilities are easily available to you, we have created a wide network of dealerships, set up across 300 strategic locations, across India. So no matter where you are, we will reach you in less than 4 hours.
Well-Trained Service Staff
Well-Trained Service Staff
We are extremely particular about the quality of service we offer to our customers. Our fully trained technicians are here to offer all round scheduled services to complex aggregate repairs with ease.
Digital Technical Information Platform
Digital Technical Information Platform
After Sales Central (ASCENT) is a touch-enabled, animated multilingual single interface system available at our workshops across India which provides details about the functioning of every aggregate used in a BharatBenz truck. This is to ensure that our service technicians always have ready access to the necessary information and can rectify issues accurately.
Special Tools & Equipment
Special Tools & Equipment
We use specialized tools for tricky repairs and special equipment to carry aggregates repair across all BharatBenz dealerships. All this, just to ensure your trucks are handled with the best of care and the latest in auto repair technology.
High Productive Express Bays & Speed fix
High Productive Express Bays & Speed fix
Since your trucks are almost always on the move and have little time to spare, our exclusive express bays are there for their immediate servicing needs. These bays are equipped with specialized tools & equipment’s allowing us to service vehicle faster, so that your driver along with your truck will face no delays & is back on road in no time. Speed fix further enhances turnaround time for minor repairs.
Onsite Services
Onsite Services
To enable Higher uptime we offer you Customizable service options at your doorstep based on your application ie. Container workshops, Dial – a – Service, Pool Service.
6-Years Warranty
6-Years Warranty
BharatBenz products are engineered with globally proven technology, unmatched reliability & safety and lowest total cost of ownership. It is thus no surprise as we bring to our customers Bharat’s “Real” and “Best-in-Class” 6 years Warranty for our HDT range of vehicles.
This offering from us reinforces our promise to customers that we represent and offer the best in the industry. We ensure that all the parts that matter the most to you are protected under warranty. We thus stand differentiated as always for being the most customer centric when it comes to our products and offerings. It is thus with this commitment and transparency that we take pride in being India’s best and customized warranty cover.
Maintenance Pack
Maintenance Pack
BharatBenz offers Service Packages which allows to focus on core business with hassle-free service that eliminates the need for separate workshops. Our maintenance plan protects against unexpected costs and ensures your vehicle performs optimally, with maximum uptime. Access our PAN India network with modern tools and trained mechanics for consistent, high-quality service. Benefit from fixed costs throughout the contract period, protecting the vehicle from inflation and enhancing its resale value.
BharatBenz provides four AMC packages, each offering different coverage options.
| Package Names | Coverage |
|---|---|
| Classic | Schedule Service (Parts, Consumables & Labour) |
| Median | Schedule Services and wear and Tear of parts |
| Pioneer | Schedule Services + all Aggregates |
| Zenith | Comprehensive coverage with Add-ons |
Extended Warranty
Extended Warranty
Extended Warranty is a highly cost effective and powerful product to further reinforce the Power train Warranty. It covers your entire *Drive line i.e. Engine, Transmission & Differential for a longer duration and enhances the unmatched durability of BharatBenz vehicle.
Advanced Diagnostic System
Advanced Diagnostic System
Diagnosis is the heart and soul of any repair process. Our engineers at BharatBenz have developed an advance diagnostic system aided with troubleshooting which enables us to address problems quickly and effectively, also provides information on problems that may arise in the future. As a customer you will be able to eliminate unforeseen problems and are ensured complete ease of operations.
ProServ App
Comprehensive Customer Support
Comprehensive Customer Support
Our comprehensive customer care set-up ensures all your service needs are taken care of his includes a state-of-the-art Mobile Service Workshop equipped with BharatBenz genuine parts, genuine lubes and tools that can handle almost all kinds of breakdowns as well as a multilingual toll-free number to ensure 24x7 on-road assistance or technical support.
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