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Privacy Policy

Privacy Statement

Daimler India Commercial Vehicles Pvt. Ltd. (DICV) appreciates your interest in its products and your visit to this Web site. Your privacy is important to us and we want you to feel comfortable visiting our site. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention. Personal data collected during visits to our Web site are processed by us according to the legal provisions valid in India. In addition, DICV also complies with the Daimler Policy on Data Protection. This Web site may include, however, links to other Web sites which are not covered by this privacy statement.

Collection and Processing of Personal Data
  • DICV collects personal information on this Web site for purposes that are made clear on the page on which the information is collected, such as when you request to be sent information.
  • DICV does not collect and process any personal information unless the information is considered necessary for the effective functioning or activities of our business.
  • Generally, DICV only processes personal information for the purposes for which it was originally collected, unless required or authorised by or under law or if the individual concerned has consented to the intended use.
  • DICV will not pass onto others any personal information without the consent of the individual(s) concerned unless required by law. However, DICV’s third party service providers may occasionally have access to the personal information held by DICV under conditions of confidentiality.
  • DICV takes steps to ensure that personal information is kept safe from misuse, loss and unauthorised access, modification and disclosure. DICV will only disclose your data in cases where it is required by law.
  • DICV will use your personal data for the sole purpose of technical administration of the Web site, customer administration, product surveys and marketing, only to the extent necessary in each specific case.
Freedom of Choice
We would like to use your data to inform you about BharatBenz products and services and where applicable request your opinion. Naturally your participation is completely voluntary. Should you not consent, you can inform us at any time so that we can suppress your data accordingly.
Cookies

ICV uses cookies to record the preferences of visitors, to enable us to optimize the design of our Web site. Cookies are small files which are stored on your hard drive. They ease navigation, and increase the user-friendliness of a Web site. Cookies also help us to identify the most popular sections of our Web site. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between us and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this, for example, in order to facilitate secure online access so that you not need to enter your user ID and password again.

Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our Web site, however this may result in a reduced availability of the services provided by our Web site.

Security

DICV uses technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.

Freedom of Information

Upon written request, DICV or its representatives will inform you by letter without delay what personal data is stored by us as defined by applicable law. Should such data be incorrect, we will at your request correct that information for you, also as a registered user you have the option of viewing, deleting or amending your personal data yourself.

Should you have questions regarding the processing of your personal data you can refer to our chief corporate data protection officer, who is also available with his team for enquiries, suggestions or complaints.

Freedom of Information

DICV uses technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.

Chief Officer Corporate Data Protection

Dr. Joachim Riess
Daimler AG
HPC 096-0624
70546 Stuttgart
Germany

Sales Enquiries: 1800-300-88888 Service Queries: 1800-300-12345 Toll Free